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Pipedrive

Why are my emails not automatically linked to my deals?

Emails will be automatically attached to the contact person linked to that email address in Pipedrive. If this contact person has only one deal open, the email will be attached automatically. If the contact has more than one deal open, the system can’t know which deal the email is supposed to be linked to. You need to choose which deal to link to in the Pipedrive inbox.