No matter your company's needs, Pipedrive has the features to help you become more effective in your sales process. Below you can see the features that come with each plan and the add-ons that are available for all plans.
Features available on each plan
| Feature | Essential | Advanced | Professional | Enterprise |
| ✔️ | ✔️ | ✔️ | ✔️ | |
| Multiple pipelines | ✔️ | ✔️ | ✔️ | ✔️ |
| Customizable pipelines, fields, and activities | ✔️ | ✔️ | ✔️ | ✔️ |
| All-in-one Detail Views | ✔️ | ✔️ | ✔️ | ✔️ |
| Activities and activity logging | ✔️ | ✔️ | ✔️ | ✔️ |
| Timeline View for Contacts | ✔️ | ✔️ | ✔️ | ✔️ |
| Calendar View for Activities | ✔️ | ✔️ | ✔️ | ✔️ |
| Marketplace with 100+ apps and integrations | ✔️ | ✔️ | ✔️ | ✔️ |
| Contact, Calendar, and Google Drive sync | ✔️ | ✔️ | ✔️ | ✔️ |
| Top-rated iOS and Android apps | ✔️ | ✔️ | ✔️ | ✔️ |
| Merge Duplicates | ✔️ | ✔️ | ✔️ | ✔️ |
| Chat and email support | ✔️ | ✔️ | ✔️ | ✔️ |
| Sales Assistant | ✔️ | ✔️ | ✔️ | ✔️ |
| Scheduler | ✔️ | ✔️ | ✔️ | ✔️ |
| Web forms (Part of LeadBooster) | ✔️ | ✔️ | ✔️ | ✔️ |
| Activity invites | Branded | Unbranded | Unbranded | Unbranded |
| Permission Sets | 2 Sets | 2 Sets | 3 Sets | Unlimited |
| Visibility Groups | 2 Groups | 2 Groups | Unlimited | Unlimited |
| Insights Reporting | ✔️ | ✔️ | ✔️ | ✔️ |
| Insights Dashboard | ✔️ | ✔️ | ✔️ | ✔️ |
| Sales Inbox | ✔️ | ✔️ | ✔️ | |
| Email Sync with all major providers | ✔️ | ✔️ | ✔️ | |
| Email templates | ✔️ | ✔️ | ✔️ | |
| Email open and click tracking | ✔️ | ✔️ | ✔️ | |
| Smart Contact Data | ✔️ | ✔️ | ✔️ | |
| Products | ✔️ | ✔️ | ✔️ | |
| Important Fields | ✔️ | ✔️ | ✔️ | |
| Workflow Automation | ✔️ | ✔️ | ✔️ | |
| SSO / SAML | ✔️ | ✔️ | ✔️ | |
| Sales Documents (BETA) | ✔️ | ✔️ | ✔️ | |
| Required Fields | ✔️ | ✔️ | ||
| Group Emailing | ✔️ | ✔️ | ||
| Security Dashboard | ✔️ | ✔️ | ||
| Security Rules | ✔️ | ✔️ | ||
| Security Alerts | ✔️ | ✔️ | ||
| Multiple Insights Dashboards | ✔️ | ✔️ | ||
| Revenue Forecast report | ✔️ | ✔️ | ||
| Teams | ✔️ | ✔️ | ||
| Account Management | ✔️ | |||
| Professionalized Setup | ✔️ | |||
| Phone Support | ✔️ |
Add-on Features
Pipedrive offers a number of add-on features that are available on any plan for an additional cost. You can click on any of the feature names below to read more information about them.
- Chatbot — allow your customers to better qualify themselves as potential customers of your company directly from your website.
- Livechat — live chat functionality added to your Chatbot playbook flow that will allow you to engage directly with your website visitors and personalize your lead qualification process.
- Web Forms — create your own personalized, embeddable forms for your website to collect your website visitors' information and funnel them into Pipedrive as deals or leads.
- Prospector — an outbound lead generation tool that will allow you to search for and gather high quality leads based on set criteria.
Separate add-ons
- Web Visitors — allows you to track visitor activity on your website to track and identify the companies who are most engaged with your website and most likely to turn into customers.
- Caller — allows you to directly click and make calls to your customers without leaving the Pipedrive web-app. This add-on is only available in Professional and Enterprise plans.