Knowledge Base

No matter your company’s needs, Pipedrive has the features to help you become more effective in your sales process.

Below, you can see which features and add-ons are included on different plans.

Features available on new and old plans

Features on new plans

Features on old plans

Add-on features

Pipedrive offers a number of add-on features that are either included on some plans or can be added to your subscription for an additional cost.

You can click on any of the feature names below to read more information about them.

Included add-ons

Smart Docs – Included on Premium and higher plans. Helps to sync your documents from Google Drive, Microsoft OneDrive or SharePoint to Pipedrive and edit them.

Projects – Included on Premium and higher plans. Allows you to manage post-sales activities for your deals, so you can continue to interact with and set objectives for both closed and open deals.

LeadBooster add-on – Available on Premium and higher plans and comes with the following features:

• Chatbot – Allows your customers to better qualify themselves as potential customers of your company directly from your website
• Live Chat – Complements your Chatbot playbook flow, allowing you to engage directly with your website visitors and personalize your lead qualification process
• Web Forms – Create your own personalized, embeddable forms for your website to collect your website visitors’ information and funnel them into Pipedrive as deals or leads
• Prospector – An outbound lead generation tool that will allow you to search for and gather high-quality leads based on set criteria

Separate add-ons

Web Visitors – Allows you to track visitor activity on your website to track and identify the companies that are most engaged with your website and most likely to turn into customers.

Campaigns – Lets you create beautiful email marketing templates, engage your customers and manage all of your data directly in your Pipedrive account.